How to Report Unlicensed Contracting in Florida
Unlicensed contracting is illegal in Florida and puts homeowners at serious financial and safety risk. If you believe someone is performing construction work without the required license, you can report it to the Florida Department of Business and Professional Regulation (DBPR).
DBPR investigates complaints through its Unlicensed Activity Program.
What Is Unlicensed Contracting?
Unlicensed contracting occurs when a person or company performs work that requires a state license without holding a valid, active license issued by DBPR.
Examples include:
- Performing construction, electrical, plumbing, roofing, or HVAC work without a license
- Advertising contractor services without proper licensure
- Using another person’s license
- Working with an expired or inactive license
How to File a Complaint with DBPR
Option 1: File a Complaint Online (Recommended)
You can file a complaint directly through MyFloridaLicense, DBPR’s official website.
Steps:
- Go to the DBPR complaint section
- Select the appropriate profession (for example, Construction Contractor)
- Choose “Unlicensed Activity” if the individual does not hold a license
- Complete the complaint form with as much detail as possible
- Upload any supporting documents if available
Option 2: Report by Phone
You can report suspected unlicensed activity by calling DBPR’s Unlicensed Activity Hotline:
Toll-Free Hotline: 1-866-532-1440
This option allows you to report concerns quickly and may be done anonymously.
Option 3: Email, Mail, or Fax a Complaint
If you prefer not to file online, you may submit a complaint using one of the following methods:
Email:
ULA@MyFloridaLicense.com
Mail:
Unlicensed Activity Program
Department of Business and Professional Regulation
2601 Blair Stone Road
Tallahassee, FL 32399-2212
Fax:
850-487-9864
What Information Should Be Included?
Providing detailed information helps DBPR investigate more efficiently. Include:
- Name of the individual or business
- Business name used in advertisements or contracts
- Job address and type of work performed
- Dates work was performed or offered
- Copies of contracts, proposals, or invoices
- Proof of payment
- Photos, advertisements, or online listings
- Any written communications
Can You File a Complaint Anonymously?
Yes. Anonymous complaints are accepted, especially when reported by phone.
However, written complaints and supporting materials may become public records under Florida law.